All standard POP! figures shipped inside a plastic protector & Free Shipping in Switzerland on orders above CHF 100

Terms of Sales

1 – Introduction

These conditions of sale are intended to define the contractual relationship between LJ Shop, the buyer and the conditions applicable to any purchase made through the LJ Shop merchant site, whether the buyer is professional or private. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale.

These conditions of sale shall prevail over any other general or specific conditions not expressly approved by LJ Shop.

LJ Shop may modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order.

2 – Characteristics of the goods offered

The products offered are those that appear in the catalog published on the LJ Shop website, the photographs in the catalog are as accurate as possible but cannot ensure perfect similarity with the product offered.

3 – Prices

The prices listed in the catalog are prices in Swiss francs.

For customers in Switzerland there will never be any hidden costs such as customs or other.

For customers outside Switzerland there may be (depending on the value ordered) customs fees payable by the customer.

LJ Shop reserves the right to change prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

4 – Payments

The possible means of payment are:

-By invoice (Via SwissBilling)

-PostFinance card

-Visa and Mastercard credit cards

-Paypal

-Twint

– Advance payment by bank transfer

Pre-order product orders can only be canceled by LJ Shop (in the event of product cancellation by the manufacturer).

5 – Secure payment

LJ Shop has chosen secure PostFinance, TWINT and PayPal payments for your purchases on www.ljshop.ch.
PostFinance uses modern EV-SSL certificates and 256-bit encryption to ensure secure data transfer.
PAYPAL is secured by SSL encryption (Secure Socket Layer) with 128-bit decryption in order to more effectively protect all data related to means of payment. The information relating to your bank card (number, expiry date and visual cryptogram of the card) is sent directly to PostFinance and PAYPAL and at no time is transmitted unencrypted on the Internet network.
LJ Shop has no knowledge of your bank details and does not store them.

6 – Deliveries and deadlines

We use Swiss Post for deliveries.

As a general rule, all products in stock are dispatched within 24 hours by priority mail.

The delivery times concerning pre-order products and which are displayed on the product page when you order, are those initially provided by the manufacturer of the product. LJ Shop has no control over these lead times and they may be changed at any time. In order to have a more up-to-date deadline, please ask us in writing at info@ljshop.ch.

Shipping to Switzerland: if you place an order for products in stock and for pre-order products, you will receive your products as they arrive at our premises. Even if you pay the shipping costs only once (or never), we will ship the products to you in several shipments if necessary so that you receive your products as soon as possible.

Shipping outside Switzerland: your order will be shipped once all the products have been grouped together in our warehouse.

It may also happen that pre-order products are canceled by the manufacturer and therefore no longer available. If this scenario occurs, and you have placed an order containing these products, your order will be canceled or partially canceled and you will be refunded for the amount of the products canceled by the manufacturer.

Pre-order product orders can only be canceled by LJ Shop (in the event of product cancellation by the manufacturer).

Our logistics department in cooperation with La Poste offers good delivery times for goods, thus making it possible to deliver to the customer in less than 48 working hours. However, any possible delay by La Poste is beyond our control and we are not responsible for these possible delays. We commit ourselves to ship your products within 24 hours except for exceptions such as closing for holidays. If this is the case you will be informed on our site.

7 – Returns

Returns are processed as listed below:

7a – The buyer has a withdrawal period of 15 days from receipt of his order to return the goods to LJ Shop.

In the event that the customer wishes to change or return his product, the customer must return the goods completely closed and undamaged. Return costs will be borne by the customer.

7b – In the event of a defect in the box, LJ Shop will judge the situation on a case-by-case basis. Especially in the case of Funko brand products, because of their paper/cardboard packaging, a return at our expense will not be possible if the defect is deemed minimal by LJ Shop.

If LJ Shop deems the defect of the box to be substantial, we will offer you a product exchange or a partial or full refund.

LJ Shop will be the sole arbiter of severity in the event of a damaged product box but will always be correct when making a decision with the customer.

7c – In the event that the customer notices damage to the product ordered, LJ Shop undertakes to reimburse the cost of returning the goods, if applicable. Also we will offer the customer a new product, a voucher for the same amount or a cash refund.

IMPORTANT: Before returning a product you must write to info@ljshop.ch mentioning the reason for return. If you return a product without having written to us before, the return will not be considered.

Once your request has been analyzed and approved, you will receive feedback from our side with the address for the return of the goods.

8 – Liability

The seller, in the online sales process, is only bound by an obligation of means; its responsibility cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems. Regarding intellectual property, all elements of the LJ Shop site are and remain the exclusive intellectual property of LJ Shop.

9 – Company information

Online store LJ Shop – 0789569002 – info@ljshop.ch – Switzerland

Orders shipped in 24 hours

Fast Shipping

Your orders carefully packed

Returns within 15 days

Without complications

Satisfaction guaranteed

Support 7/7

To answer your questions

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Payments 100% secured

PayPal / MasterCard / Visa

PosteFinance / TWINT / Invoice